Frequently asked questions
Is this product officially made by Amazfit?
The Strap Forge is an independent maker project and is not affiliated with Amazfit.
The adapter and bands are designed to be fully compatible with the Amazfit Helio Strap, while keeping all original features intact.
What’s included with the full band set?
The full band set includes:
- 1× Case (Aluminum / PLA / PETG)
- 1× 23 mm Nylon Wristband
- 1× Metal Buckle (matching the case color)
You can also purchase the case only or the nylon band only.
Is this product in production?
Yes — but not all versions are at the same stage.
- CNC aluminum case: currently in pre-production, with an estimated lead time of around 6 weeks
- PLA / PETG versions: produced on demand, usually much faster
- Nylon wristbands: currently in production with an estimated lead time of 3 weeks
Lead times will shorten progressively as production ram
Is shipping available internationally?
Yes, international shipping is available.
If your country isn’t listed yet, feel free to contact me — I’ll always try to find a solution.
Shipping to the United States — important information
Shipping to the United States are officlay back ! :D
Can I cancel or change my order?
You can contact me before your order is shipped, and I’ll do my best to help or adjust your order.
I have a question or a suggestion — how can I contact you?
You can reach me anytime using the contact form below.
Every message and feedback helps shape the next version of The Strap Forge ❤️